35bt's Privacy Policy

1 Introduction

35bt is a trusted online gaming platform for players in Bangladesh. Our privacy policy explains what personal data 35bt collects, how it is used, where it is stored, and the steps we take to keep your information secure.

Using any 35bt service means you have read and agreed to this privacy policy. This policy is part of our Terms & Conditions integral part. If you have any objection to any part of it, please refrain from using the platform and contact our support team.

We believe transparency is the foundation of trust. That is why 35bt's privacy policy is written in plain, clear language so every user can understand it. No hidden terms, no fine print — just genuine protection.

2 What information is collected

35bt only collects data that is genuinely necessary to deliver our services. We never collect information we do not need. The following types of data may be collected under our privacy policy:

Personal identification information

• Full Name (as it appears on your National ID or Birth Certificate)
• Date of birth (for age verification — must be 18+)
• Mobile Number (for registration and contact purposes)
• Email address (optional, for promotional notifications)
• Current address (required for KYC verification)

Financial Information

• BKash / Nagad / Rocket number (for payment processing)
• Transaction History (for anti-money laundering purposes)
• Deposit & withdrawal records

Technical information

• IP Address & Device Information
• Browser & operating system information
• Login times and activity logs on the platform
• Cookies & Session Data

Data type	Reason for Collection	Mandatory?
Name & date of birth	Identity verification & age confirmation	Yes
Mobile Number	Registration, OTP verification & communication	Yes
Payment number	Deposit & withdrawal processing	Yes
Email Address	Sending promotions & updates	No (optional)
IP Address	Security monitoring & fraud prevention	Automatic

3 Purpose of data collection

Under 35bt's privacy policy, your data is used only for specific, legitimate purposes. It is never used for unrelated or unauthorized reasons.

• Account Creation & Management: Keeping your 35bt account active, verifying logins, and maintaining account security.
• KYC Verification: Ensuring age compliance and adherence to anti-money laundering regulations.
• Payment processing: Processing your deposits and withdrawals securely.
• Customer Support: Helping resolve your complaints, questions, and issues.
• Security monitoring: Detecting and preventing fraud, hacking, and other cyber threats.
• Fulfilling Legal Obligations: Compliance with directives from government regulatory authorities.
• Promotions & offers (with consent): Sending you relevant offers based on your preferences — only with your consent.

4 Data storage & security

Protecting your data is 35bt's top priority. In line with our privacy policy, we use the latest technology to keep your information secure.

Technical security

• 256-Bit SSL/TLS Encryption: Every data transmission is encrypted. No third party can read this information.
• Encrypted Database: Your stored data is protected with strong encryption algorithms.
• Firewall & intrusion detection: Advanced security measures to prevent unauthorized access.
• Two-factor authentication (2FA): An extra layer of security for your account.
• Regular security audits: Periodic security audits conducted by third parties.

Data retention period

All data is retained for as long as your account remains active. After account closure, certain data may be kept for up to five years to meet legal obligations, then permanently deleted.

5 Sharing data with third parties

Under 35bt's privacy policy, your data is not generally shared with third parties. However, limited data may be shared in the following specific circumstances:

• Payment partners (bKash, Nagad, Rocket): Only the payment information necessary to complete a transaction is shared. These partners operate under their own privacy policies.
• Legal Authorities: Data may be disclosed when legally required, such as in response to a court order or government investigation.
• Technology service providers: Trusted partners for server hosting and infrastructure services — bound by contract to operate under our privacy policy.

6 Cookie Policy

35bt's website and app use cookies to improve your experience. The following types of cookies may be used under our privacy policy:

• Essential Cookies: Used to maintain login sessions, verify security, and remember your language preferences. The platform cannot function properly without these.
• Analytics cookies: To understand which pages get the most traffic and where issues arise. This information is collected entirely anonymously.
• Preference cookies: Remembering your language, theme, and other preferences.

You can disable cookies at any time through your browser settings. Note that some features may become limited as a result.

7 Your Rights

Under 35bt's privacy policy, you have clear rights over your own data. We fully respect those rights:

8 Children's Privacy

35bt is strictly an adults-only (18+) platform. In line with our privacy policy, we never knowingly collect data from minors.

• Age verification is mandatory at the time of registration.
• If any user is found to be under 18, their account will be immediately closed and all collected data will be deleted.
• If a parent becomes aware that an account has been created in their child's name, they can report it immediately to [email protected].

9 Privacy Policy Changes

35bt reserves the right to update this privacy policy at any time. We handle this process responsibly — users will be notified before any significant changes take effect.

• A notification will be sent to your registered mobile number at least 7 days before any change takes effect.
• Your consent to the updated policy will be obtained when you log in to the platform.
• The date of the change and the revised sections will be clearly indicated.
• If you do not agree to a policy change, you may request that your account be closed.

We recommend visiting this page regularly. The "Last Updated" date at the top of the page will let you know if the policy has changed.

10 Contact & Complaints

For any questions, concerns, or complaints about the Privacy Policy, 35bt's dedicated support team is always ready to help. We take every concern seriously and aim to respond within 48 hours.